Our refund and returns policy lasts 30 days and only applies to Cars and Coffee Events merchandise sold by us through our online store.  Items in our store that are available via Amazon’s affiliate program are covered by the refund policies of their respective sellers. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

There are certain situations where only partial refunds are granted:

• Product with obvious signs of use
• Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
• Any item that is returned more than 30 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund within a week after we receive the item, please check with your bank or credit card company, as it may take some time before your refund is officially posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at support@carsandcoffeeevents.com.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@carsandcoffeeevents.com and send your item via USPS to:

Cars and Coffee Events
PO Box 324
Norwalk, CT 06853

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product via USPS to:

Cars and Coffee Events
PO Box 324
Norwalk, CT 06853

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at support@carsandcoffeevents.com for questions related to refunds and returns.